Demystifying Goals, KPIs, and Benchmarks

Demystifying Goals, KPIs, and Benchmarks

We see a lot of institutions struggle with differentiating between their goals, their KPIs (key performance indicators), and their benchmarks (achievement measures). This confusion is understandable because, although we all intuitively use and blend these concepts in our daily lives, we are rarely forced to separate, categorize, and define them by their specific purposes.

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“A Christmas Carol” – Hope for All Times

“A Christmas Carol” – Hope for All Times

The ubiquity of “A Christmas Carol” is proof that its message of hope resonates with many. If we’re honest, some days we all identify a little with first-act Scrooge, yet we all have a dream to be our best selves. “A Christmas Carol” promises us that things can be better—that we can be better—if we take the time to listen and look inward.

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Closer Than They Appear
Inspiration, Dreams Susan Chiaramonte Inspiration, Dreams Susan Chiaramonte

Closer Than They Appear

Students’ higher education dreams are closer than they think. We tend to waste opportunities by looking back at what could have been. Dreams, like fires, take a little work to get going, they need someone to fan the flames and protect them from the wind, but once the embers begin to burn, the fire is hard to put out.

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