Policies, Procedures, and Accreditation Standards Review: We work with accreditors to facilitate reviews of their policies, procedures, and accreditation standards, following US Department of Education updates or as part of their regular evaluations. We facilitate meaningful discussions on the relevance of policies, processes, and accreditation standards to address feedback or staff concerns. We draft new standard language, develop templates, and provide training to support staff. We also present updates to stakeholders to seek further feedback and address concerns.

Managing the Complaint Process: Times may arise when accreditors need additional short-term support, and we can offer a stop gap solution. We can help manage and support accreditors’ complaint processes by reviewing, drafting, and analyzing complaints received in collaboration with staff. This just in time support can alleviate accreditors’ immediate needs while they identify a permanent solution.

US Department of Education & CHEA Recognition: Even accreditors undergo a quality review process, and everyone can benefit from additional perspective and resources. We support accreditors undergoing renewal of recognition as they develop their full petition ahead of their next review cycle or respond to final staff analysis reports. Our team reviews your standards and policies, focusing on alignment with the federal or CHEA recognition criteria, and identifying any gaps in implementation or documentation. We highlight any areas of weakness and work collaboratively to suggest solutions or alternate documentation to demonstrate compliance. We support accreditors in drafting their petition and use staff and Board feedback to make revisions.

Civil Investigative Demands (CIDs) (for accrediting agencies only): In a perfect world, accreditors would never have to respond to Civil Investigative Demands (CIDs), but we live in the real world, and our team can help. We help accreditors gather the necessary documentation, format the submission, and advise on the formal response to the CID. We help our clients navigate the process and ensure they submit a comprehensive response in a timely manner.