Bad Luck Number and Hope
Student Services Susan Chiaramonte Student Services Susan Chiaramonte

Bad Luck Number and Hope

The next time we take a look at offering new degree programs or refining our processes, we need to remember the students we serve. Our focus should be on making the journey a little easier by clearing a few more obstacles and providing support so every student knows the victory of finishing.

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The Fault In Our Expectations
Student Services Susan Chiaramonte Student Services Susan Chiaramonte

The Fault In Our Expectations

The funny thing about expectations is that they are not just arbitrarily imposed. Sure, they may be set higher than they should be, but the foundation for expectations always begins with a description of what one institution, organization, or even a restaurant says sets them apart.

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