Demystifying Goals, KPIs, and Benchmarks

Demystifying Goals, KPIs, and Benchmarks

We see a lot of institutions struggle with differentiating between their goals, their KPIs (key performance indicators), and their benchmarks (achievement measures). This confusion is understandable because, although we all intuitively use and blend these concepts in our daily lives, we are rarely forced to separate, categorize, and define them by their specific purposes.

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Mission Possible: 4 Secrets to Building and Achieving Big Missions

Mission Possible: 4 Secrets to Building and Achieving Big Missions

A wise man once said, “If you try to go in every direction, you’ll end up nowhere.” That man was my neighbor Carl, and he was explaining that I was mowing my lawn like an moron, but his prudent words apply to missions and landscaping alike.

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The Danger Zone
Institutional Effective Susan Chiaramonte Institutional Effective Susan Chiaramonte

The Danger Zone

Institutions need to take a step back and look at their “why” and rekindle their unique purpose. It is impossible to see the opportunities ahead when the fear of losing the status quo prevents us from following our passion. It’s easy to be compliant when all you have to do is check a box; however, it’s a sign of leadership when an institution’s “why” defines its quality and longevity.

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